Vacancy: Venue and Events Business Manager

 

The Leicester Maher Centre

 

Job description and personal specifications

 

Post Title:

Venue and Events Business Manager

Reports To:

Leicester Maher Community Association – Voluntary Executive Committee

Start Date:

Immediate

Salary:

circa £25000 – £35,000 depending on experience and qualifications

Hours:

Variable (52 weeks per year) – This role is likely to require significant working outside normal business hours including evenings and weekends

Benefits / Incentives:

–          22 days holiday

–          Free parking

–          Blackberry

–          Performance related bonus

–          Annual salary review

Employer:

The Maher community has a rich heritage originating from the Saurashttra region of Kathiawar peninsula, Gujarat, India. The community has strong connections with its counterparts in India; maintaining traditional values and culture. Much work has been done and is on going to facilitate social needs for the younger generation in respect of the environment they thrive in.

The Role:

The core purpose of the role will be to strategically lead and manage the business innovation, financial, premises, personnel and administrative aspects of the centre.

 

Key Responsibilities

 

 

·         Marketing the venue through publications, trade shows & the internet

·         Being a single point of contact for enquires over the phone, venue tours, closing bookings, providing care and service time leading up to event and managing the event itself from the venues prospective.

·         Meeting and exceeding annual booking and revenue target

·         Setting up agreements with suppliers for profit share opportunities

·         Working closely with and reporting to the executive committee

·         Controlling staffing & labour costs with the venues cleaning staff, car parking attendants & facilities manager.  Completing weekly rotas, timesheets and forecasts

·         Ensuring the safety of the centres equipment and hired equipment

·         Compliance with government regulations relating to hygiene, Health and Safety, fire emergency procedures, security of premises and property and general conduct of employees

·         Ensuring that all guests receive high quality service and that their complaints/queries are dealt with promptly

·         Complying monthly balance sheet and profit & loss

 

 

 

 

 

Knowledge, Skills, Understanding:

 

Education and Qualifications

Essential:

·         A relevant professional Management or equivalent qualification 

·         Thorough commercial based experience

Desirable:

·         Degree or equivalent qualification

·         Further relevant educational professional qualification

 

Knowledge and experience

Essential:

·         Experience of budgetary management and control within a large organisation

·         A working knowledge of facilities management

·         A working knowledge of Health and Safety legislation

·         An understanding of procurement, contracts, risk assessment, health and safety and traded services in organisations

·         Experience of working effectively with a wide range of external partners

·         Sales / Customer facing experience/able to build repor

Desirable:

·         Awareness and understating of centre finance/resources management information systems.

·         Experience of motivating and leading staff

·         Experience of running an administrative department and / or section

·         Successful experience in the submission of bids securing funding in the public sector

Skills and Abilities

 

·         Exceptional planning and organisational skills including meeting deadlines

·         Excellent written and verbal communication

·         Highly developed interpersonal skills

·         An ability to use initiative and prioritise work

·         Being accurate and well organised in approach to work

·         An ability to interpret legislation and regulations

·         An ability to consult and share decision making with the Executive Committee

·         An ability to follow instructions and lead by example

·         Skills and confidence to coach and mentor staff and tackle underperformance

 

 

Personal Qualities

·         Commitment to high educational, professional and personal standards

·         Respect for clients and their needs – Commitment to equal opportunities

·         Ability to keep calm under pressure and a relentless drive for excellence

·         Flexible and open to change

·         Be fully conversant with Liquor Licensing Laws and Regulations- you must also ensure that all members of staff adhere to these regulations

·         Ability to manage and provide clear direction

·         To have strong awareness of professionalism and confidentiality

·         To have a good sense of humour

·         Highly commercially aware and profit driven

 

Other Requirements

·         Comply with safer recruitment checks including CRB and List 99

·         A liking for people and a sense of fairness

·         Smart appearance and customer friendly

 

Application:

 

 

 

If you are interested in this challenging but rewarding opportunity, and are a highly motivated person, please submit a letter of application and CV.

 

Closing Date for applications is the 31stth May   2011.

 

Please address the applications to:

 

Mr Mahesh Odedra/ Mr Dilip Karavadra

The Maher Centre

15, Ravensbridge Drive

LEICESTER

LE4 0BZ

 

Should you wish to discuss the application or visit our centre, please contact our premises officer on Tel: +44 0116 242 5360 after 5pm Monday – Friday leaving you name, number, and suitable contact time.